What is the mastering process?
‍
Here is a list of the main tasks we will do during a normal mastering session:
Balance harmonics
Spectral correction
Control dynamics
Optimise loudness
Add analog warmth
Give coherence to an album
Optimise for playability on all media
‍
Here is a list of other tasks we do depending on the project and customer requests:
Adjust stereo width and add ambiance
Edit flaws
Adjust length of silence between songs and PQ points
Insert Metadata
Apply noise reduction to eliminate clicks, pops, hum and hiss

How to pay?
We will send you an invoice at the same time as the final master file, you pay only when you are satisfied.You can choose pay by credit or debit card via paypal at no extra cost, by paypal transfer, By Swich or by bank giro transfer to 874-7560 and leave you name as a reference in the transfer.For international bank transfer let us know in the order form and we will forward you our IBAN and BIC numbers for a transfer.

How to order & upload?
Go to the "Order Mastering" page and chose the mastering you require, fill in the order form then click the "Submit & Upload button" and you will have access to the upload page to upload your material.
‍
What is the waiting time?
Depending on the amount of work ongoing we are usually able to deliver single tracks and EPs within 2 to 5 days and albums anytime within 7 days. In any case we'll keep you informed if we are in a busy period.
We offer a 24h service at extra cost that would keep us working through the night.

What is the free test master?
It's a real master of 1 track as we would normally do except that it's free and that we send you the master available for streaming in high resolution up to 24bit 96kHz.

How to prepare your mixes for mastering ?
Please do not over compress or use any limiter on the final mix unless it's for tonal purpose. We advise that the sound files you send do not peak above -3db but You can normalise to 0db if you want, we will level the sound to our needs.

What format should i send the mixes to be mastered?
We accept .wav and .aiff files of a minimum resolution of 16bit 44.1 kHz. We highly recommend a bit depth of 24 bit and a resolution of minimum 48khz
For Dolby Atmos upmix,
Please do not upsample the files and please do not send MP3.

How many revision/recalls can I get?
You can ask for as many recalls or revisions as you want. Our experience is that our customers are generally satisfied with the first or second master and we rarely do more than 3 recalls but we want you to be 100% satisfied so you can ask for as many revisions as you want regarding any aspect of the master.

What happens if I am not happy with the master?
If you are not happy, get back to us and we will make the changes required for your satisfaction. In the extreme case you really don't want to go further with us, simply let us know and we will refund you if you have already paid.

Can you insert IRSC codes and metadata?
Yes of course we can add the irsc codes and metadata to the DDP, simply add the codes to the order form or email them to us later if you don't have them yet.

what file upload/transfer method do you use?
We use wetransfer and fidbak for file transfer as we find it the easiest and fastest for our service, when you submit the form you you will be redirected to the wetransfer page automatically so you can transfer the files to us. However you can use any method you prefer use dropbox or google drive If you prefer this method let us know.

Do you review mixes?
Yes we can review mixes free of charge, no problem, just send us the file! We asses the mix on the first listen and we actually would rather you go back to the mix if any element of the mix is out of place than try to correct the impossible with the mastering process.

What is a Stem Mastering?
Usually, if you ask us to review your mixes you will not need a stem mastering. Stem Mastering is a method of mixing audio material based on creating groups of audio tracks and processing them separately prior to combining them into a final master mix. Stems are also sometimes referred to as submixes, subgroups, or busses .Basicaly we would use in general 4 stereo stems (for example: vocals, drums, bass, other instruments) and we would mix and process them ourselves before creating the stereo master. This technique can be useful if a mix sounds muddy for example or if an album has been mixed by different engineer or recorded in different studios. We have found that some of our customers can struggle with their final mix down quality and like to leave it to us to make the final decisions to optimise the mix down and create a cleaner master.

Can we work with this genre of music?
We do not specialise in any genre of music or type of project, Over the years we have worked on many projects and an extensive range of genres, if you are unsure try the free test mastering service or please get in contact with us.

Reference songs?
We recommend you send us some reference songs so we have an idea of the loudness, tone and dynamics you are looking for. In the event you don't send us any reference we will master the song so it is ready for release, sounds modern and fits within any playlist of the same genre.

Mixing service
We normally only offer mixing to artists or producers signed to a major label,  But we can do an exception for the right song.

Mixing 3000kr/song
Mixing + Mastering 3500kr/song
Dolby Atmos 3000kr/song

Restauration / Re-mastering
We offer an audio restoration service and we can also re-master your old catalog, please contact us to discus the project

Prices
Our prices include 25% VAT (moms) and apply to unsigned artists.
We will not charge you the 25% VAT if you can provide us a EU VAT number on the order page or by Email.
Please contact us directly if you are:-Signed to a record label or to a publisher-A publisher-A record label-A sound design company